MassaJobb.se

We are seeking an experienced ServiceNow Business Development to lead for our client in Stockholm.

This role will be responsible for driving revenue growth, expanding strategic client relationships, building a sustainable pipeline of consulting, Time & Materials (T&M), project-based and Managed Services engagements, and strengthening our position as a trusted ServiceNow transformation partner.

The ideal candidate combines strong business development capabilities with ServiceNow domain knowledge, executive stakeholder management skills, and a proven track record of selling SaaS, consulting services, and managed services solutions to enterprise customers.

Key Responsibilities

Business Growth & Market Development

• Own and execute the ServiceNow growth strategy across the Nordic region.
• Identify, qualify, and pursue new business opportunities within enterprise and strategic accounts.
• Drive revenue growth across consulting, implementation, T&M, project-based, and Managed Services offerings.
• Develop and maintain a robust sales pipeline and be accountable for bookings, revenue, and profitability targets.
• Build and execute account-based growth plans focused on expanding ServiceNow adoption and platform value realization.

Client Engagement & Strategic Sales

• Establish trusted relationships with C-level executives, business leaders, and technology stakeholders.
• Lead complex sales pursuits, RFPs, proposals, commercial negotiations, and contract discussions.
• Position ServiceNow solutions to address business transformation, workflow automation, operational excellence, employee experience, and customer experience initiatives.
• Identify whitespace opportunities within existing accounts and drive cross-sell and upsell initiatives.
• Represent the organization at customer meetings, industry events, and executive forums across the Nordics.

ServiceNow Solutions & GTM Leadership

• Collaborate with solution architects, delivery leaders, and ServiceNow stakeholders to develop compelling business solutions.
• Shape differentiated offerings that combine ServiceNow platform capabilities, consulting expertise, and managed services.
• Lead executive-level discussions on business outcomes, transformation roadmaps, and value realization.
• Drive joint go-to-market initiatives with ServiceNow and strategic partners to accelerate growth across the Nordic region.

Managed Services & Delivery Alignment

• Expand the regional Managed Services portfolio by identifying opportunities for long-term operational support and platform optimization services.
• Partner with delivery teams to ensure successful transition from sales to execution and long-term customer success.
• Provide market insights and demand forecasts to support workforce planning and capability development.
• Contribute to the development of scalable service offerings that strengthen recurring revenue streams.

Leadership & Collaboration

• Work closely with regional sales, alliances, marketing, and delivery teams to maximize growth opportunities.
• Mentor and support business development and pre-sales teams as the ServiceNow practice scales.
• Foster a high-performance culture focused on customer outcomes, collaboration, and growth.

Experience & Qualifications

Required

• 12+ years of experience in enterprise software, SaaS, consulting services, or digital transformation sales.
• 5+ years of experience driving ServiceNow-related business development, sales, or strategic account growth.
• Proven success selling enterprise software, consulting services, T&M engagements, and Managed Services contracts.
• Strong understanding of the ServiceNow platform, partner ecosystem, and enterprise digital transformation landscape.
• Demonstrated success leading complex enterprise sales cycles and multi-stakeholder engagements.
• Track record of achieving and exceeding revenue, pipeline, and growth targets.
• Strong executive presence with the ability to engage and influence C-level stakeholders.
• Experience developing strategic account plans and driving long-term customer growth.
• Excellent commercial, negotiation, communication, and presentation skills.

Preferred

• Established network within the Nordic enterprise market.
• Experience working closely with ServiceNow account teams and partner ecosystems.
• Background in IT consulting, managed services, or enterprise transformation programs.
• Experience in cloud, digital workflow, IT service management, or enterprise platform environments.
• Ability to travel across the Nordic region as required.

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