MassaJobb

Global Performance Operator – Matching, Scheduling, Candidate Availability & Client Delivery

Company Platform: Nordic Investin Group & sister companies Role Type: Hands-on operator / builder (not a status title) Talent Market: US-style performance expectations; global candidates welcome

Why This Role Exists

We need a staffing operator who can address real needs quickly.
In staffing and education-related placements, success depends on speed, quality, candidate availability, communication, and diligent follow-up.

About Nordic Investin Group

Nordic Investin Group and its sister companies operate across:

• Education

• AI

• Legal services

• Talent & staffing

• Digital platforms

• International expansion

• Capital strategy

We are building a portfolio of practical, revenue-driven businesses.
This requires operators who can turn unclear, slow, manual, or broken processes into reliable systems.

This is a global role.
Candidates from anywhere may apply.
The environment is execution-driven: speed, ownership, measurable output, direct feedback, and accountability.

Final employing entity, scope, and company placement will be confirmed after the interview process.

Your Mission

Own the full fulfillment flow from client need to placed candidate:

• Availability

• Matching

• Scheduling

• Communication

• Attendance

• Follow-up

• Issue resolution

Key Responsibilities

• Match candidates (consultants, teachers, staff) to active client needs

• Track availability, skills, location, schedules, pay, and overall fit

• Coordinate confirmations, reminders, attendance, substitutions, and urgent changes

• Communicate promptly with clients and candidates to ensure reliable delivery

• Identify recurring fulfillment issues and implement process improvements

• Track performance metrics across assignments (margin, fill rate, time-to-fill, satisfaction)

First 90 Days

• Map the current staffing flow and identify speed/quality bottlenecks

• Build a candidate availability and assignment tracking system

• Improve fill rate or time-to-fill for a priority staffing category

• Create standard operating checklists for confirmations and follow-up

KPI Framework

• Fill rate

• Time-to-fill

• Attendance reliability

• Client satisfaction

• Gross margin

• Substitution speed

Who We’re Looking For

• Fast, structured, and calm under changing conditions

• Strong communicator with both clients and candidates

• Capable of managing multiple moving parts without losing detail

• Takes ownership of problems and drives them to resolution

• Understands staffing as execution under time pressure

This Role Is Not for You If

• You need a fully defined role before you can begin

• You prioritize meetings, opinions, or process over delivered work

• You wait for instructions instead of taking initiative

• You avoid accountability when metrics and deadlines are visible

• You prefer a title over an operating role

Selection Process

We hire based on verified execution, not resume language.
The process may include:

• Intro conversation focused on pace, ownership, and execution history

• Role-specific work sample or case assignment

• Practical assessment tied to real work

• Reference checks with individuals who have seen you perform under pressure

• Final discussion covering company placement, scope, expectations, and compensation

How to Apply

Submit a concise explanation of what you have:

• Built

• Solved

• Sold

• Improved

• Delivered

• Automated

Provide clear evidence of execution and ownership.

Core Expectation

Take responsibility, solve problems, deliver work, and consistently push results beyond standard levels.

Öppen för alla
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Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.